New Patients
Welcome — We're Glad You're Here
Starting psychiatric care can feel like a big step. Here's everything you need to know to feel prepared and confident before your first appointment.
Getting Started
What to Expect
Request an Appointment
Call our office or submit an appointment request online. Our team will reach out to confirm your appointment, verify insurance, and send intake paperwork.
Complete Intake Forms
You'll receive intake forms electronically before your appointment. Please complete them at least 48 hours in advance so Jannel can review your history beforehand.
Attend Your Evaluation
Your first appointment is a comprehensive psychiatric evaluation — typically 60 to 90 minutes. Jannel will review your history, discuss your concerns, and begin building your care plan.
Receive Your Care Plan
At the end of your evaluation, you'll receive a personalized treatment plan including any medication recommendations, follow-up schedule, and referrals if needed.
Preparation
What to Bring to Your First Appointment
Telehealth
Telehealth Instructions
Telehealth appointments are conducted via a secure, HIPAA-compliant video platform. You'll receive a link before your appointment. Please ensure you have a stable internet connection, a private space, and a device with a camera and microphone. Telehealth is available to patients located anywhere in Nevada at the time of the appointment.
Policies
Practice Policies
Cancellation Policy
We require at least 24 hours' notice to cancel or reschedule an appointment. Late cancellations or no-shows may be subject to a cancellation fee. We understand that emergencies happen — please contact us as soon as possible if you need to cancel.
Prescription Refill Policy
Prescription refills are managed during scheduled appointments. Please do not wait until you run out of medication to request a refill — contact us at least 5–7 business days before your prescription runs out. Controlled substance refills require an in-person or telehealth visit.
After-Hours & Emergencies
Stimulating Mindz does not provide 24/7 crisis services. If you are experiencing a psychiatric emergency, please call 911 or go to your nearest emergency room. For mental health crisis support, call or text 988 (Suicide & Crisis Lifeline).
In a crisis? Call 911 or go to your nearest emergency room. For mental health crisis support, call or text 988 (Suicide & Crisis Lifeline) — available 24/7.
Ready to Get Started?
New patients are welcome. Same-week appointments are often available.